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What is the optimum number of freezers to begin with?
Help! Where am I going to store all these boxes of product?
Once I've placed my order, how soon will I receive it?
What if my order doesn't come to the minimum 25 cases?
How do I take care of the product after installation?
Will selling field-fare products affect the sales of my fresh fruit and vegetables?
What is the optimum number of freezers to begin with?
This will depend to a large extent on the space available within your shop or store. However, a minimum of two freezers will provide a large enough range of field-fare product to encourage repeat purchasing. Obviously, the greater the number of freezers, the bigger the range you can carry. You can choose between five, six and seven slot freezers to suit your particular shop layout. We can also supply additional storage freezers and provide further information regarding modular cold stores.
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Help! Where am I going to store all these boxes of product?
With three or more freezers you should be able to store most of your spare field-fare product under the display boxes. However, if you do not have a cold store, we advise customers to invest in a storage freezer to store surplus stock.
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Once I've placed my order, how soon will I receive it?
For most deliveries in England and Wales, there is a turnaround of three working days, eg if you place an order on Monday, delivery will be on Wednesday. For customers in Scotland and Ireland deliveries will take a little longer, typically up to one week. Please note that orders must be received by 3pm at the latest to be processed that day.
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What if my order doesn't come to the minimum 25 cases?
Sorry, we can deliver but we will have to charge you for the excess boxes! Prices vary according to area, so please telephone us to for further details.
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How do I take care of the product after installation?
As the customer is able to see the product prior to purchase, and therefore buying with her eyes, it is important to keep the product looking its best. For example the loose product should be stirred daily to prevent it from sticking and boxes should not be filled higher than 15cms from the top.
With regard to food safety the basic rules of food hygiene apply. More specifically the lot number of each case of product emptied into the freezer should be recorded and updated when the product is re-filled with the appropriate new lot number, so providing traceability. Scoops and tongs should be regularly washed throughout the day and temperatures in freezers and cold stores should also be checked and recorded daily. Freezers should be defrosted as a regular routine and often enough to prevent the excessive build up of ice around the edges of the freezer. Full training as outlined in our Code of Practice will be provided upon installation.
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Will selling field-fare products affect the sales of my fresh fruit and vegetables?
Past experience has shown us that, as well as providing your customers with year-round choice, consumers continue to purchase both fresh and frozen product, depending on the season.
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